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COVID-19 UPDATE

Covid-19 update

We hope you are well and keeping safe.

This is an urgent update regarding the effects of Covid-19 on the global supply chain in terms of pricing and lead times.

Essential orders by the UK Government have meant that many of our suppliers have had their entire stock or raw material requisitioned for use by the NHS.  Additionally, the closure of borders across the world has caused delays with getting products out of the countries where they are manufactured. Finally, the effect of the current demand has meant price wars and shortages which have driven some cost prices to spiral, in some cases by more than double, but on average by 20%. Please note, not all products are affected.

We support the emergency services in all they are doing, but we recognise that these shortages will impact on every business. We are working constantly to source new products or alternative materials, to forward-buy and to look at supply chain efficiencies to help keep any increases to a minimum.

This means that for the foreseeable future every order will be confirmed and any changes agreed before proceeding. This also means we can confirm stock availability.

Please keep sending your orders, queries, concerns even your worries – this is an extremely difficult time for many and we would like you to know that if you just want to talk you can talk to us. Even if the end is still some way off we have come so far – don’t give up now!

So keep up the emails, phone calls, keep positive and we will beat this together. If there is anything we can do please ask, even if you think it’s not what we normally do – we’d love to help any way we can!

Please stay safe!

The sales team is still available to take calls, video conference and email, and so if you have any queries or requests for information please do not hesitate to get in touch using the normal contact details.

Tel: 01726 74264
Email: sales@cisafety.com

We will continue to do all we can so that we can maintain this vital supply to the frontline services that are in greatest need.

Buyer, Cornwall Glass Group
Shortly after Cornwall Glass was formed some 15 years ago I started dealing with yourselves as a Supplier I don't believe in all those years whatever I have asked for - however obscure! you have never let me down - I'd like to think that we have quite a unique relationship thank you very much
Site Manager, International Minerals company
Special note - Amelia has done a great job this year for our site, quick, efficient, good follow-up and courteous, everything you need at the customer interface.
Purchasing, Food Manufacturer
After our BRC audit we received grade : A . I`m really happy, thank you for you and all the CIS team for your help.
Manager, Food wholesaler

You are amazing!!!!

Technical Manager, Seafood
A very good local company delivering a prompt and informative service. Excellent!
Health & Safety Manager, Waste Cleansing & Drain Clearing co
A company that always performs to the word "quality", helpful with innovations in PPE, guidance and support. A company that is a valuable asset to us as a supplier.

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