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Back to work: a safety guide for delivery drivers

Delivery courier driver inside the van car with parcel post boxes checking amount he protective face mask, under curfew quarantine pandemic coronavirus COVID-19

As lockdown eases and more and more businesses go back to work, we are still being advised to adhere to social distancing to prevent a second wave of coronavirus infections.

This can be especially difficult for delivery drivers, however. Here is a guide to help delivery drivers to stay safe and reduce the spread of COVID-19.

At the depot

The key goal here is to make it easy for staff to maintain social distancing and also to avoid surface transmission when goods enter and leave the delivery vehicle. Employers need to think about this carefully in high volume situations such as warehouses, distribution centres, and dispatch areas and have simple, effective procedures in place to make this easier and to keep staff safer.

 

  • As far as possible, keep the same people in teams or shift groups to reduce the number of people staff are coming into contact with.
  • People who work together in one vehicle should be in a fixed pairing as far as possible. Where possible and safe, having single workers load or unload vehicles or use the same pairs of people for loads where more than one is needed.
  • Do walk-throughs of tasks to identify where people have to directly pass things to each other (such as job information, spare parts, samples, raw materials) and find ways to remove direct contact, for example, by using drop off points or transfer zones. Where the nature of the product allows for use of electronic pre-booking, arrange non-contact deliveries.
  • Select low risk areas for pick-ups and drop-offs. This should be a place where items can be placed to minimise the opportunities for contact between on-site staff and delivery drivers. After you have done this, make sure all staff are aware of the new pick-up and drop-off collection points, procedures, and use clear signage and markings to re-enforce the new measures.
  • Set up daily procedures to check any drivers for signs and symptoms of coronavirus and record any findings for your due diligence records.
  • Should staff come into contact with items used by delivery riders or drivers, they should wash or sanitise their hands before moving to another task. Ensure adequate hygiene facilities such as hand washing areas or hand sanitiser is available for them to do this.

 

In the vehicle

  • Clarify key times when drivers need to wash their hands, for example, when entering and leaving the vehicle and before and after handling goods they are delivering. Make sure there is enough hand sanitizer to enable this.
Driver Pack Santising Station, £59.85 Driver Pack Santising Station, £59.85

 

A helpful product is this Driver Pack Santising Station, £59.85. Designed to fit in the passenger seat or centre of any vehicle, this kit can be held in place with a seatbelt and provides drivers who may not be able to access regular washing facilities and who come into contact with other people easy access to sanitising items.

Kit comes complete and includes:

1 x Dispenser box (Inc bin) - all recyclable

2 x 236ml Alcohol gel

2 x Blue paper roll

2 x face visors (not PPE)

1 x 100 Disposable gloves

  • Provide guidance and cleaning products to encourage frequent cleaning of objects and surfaces that are touched regularly, such as door handles, fuel pumps and vehicle keys. Also ensure there are safe places for rubbish to be stored and then disposed of by the driver who is using the vehicle..
  • Encourage drivers to stay in their vehicles when it is safe and practical to do so.
  • Advise drivers to keep the vehicle well ventilated, using Heating, Ventilation and Air Conditioning (HVAC) systems and/or opening windows and doors where possible and safe to do so.
  • Ensure drivers use wipes to clean fuel pumps before and after use.

 

At delivery points

  • Ensure all delivery persons wash their hands or use sanitiser before and after collecting items. If you are supplying your own drivers, you should ensure they have plenty of  60%+ alcohol content sanitiser available.
  • When delivering items, arrange to leave orders at the customer’s door rather than handing over person to person.  You can arrange customer notification through a bell/knocker, phone or text message. Ensure your delivery team are adhering to the 2m social distance rules.
  • Use electronic or contactless payment and signature methods where possible to minimise person-to-person contact.
  • You might also wish to provide face masks for your drivers.  We have a range of products available.
COVID-19 TEMPORARY FACE SHIELD, ELASTICATED HEADBAND, £4.99 COVID-19 TEMPORARY FACE SHIELD, ELASTICATED HEADBAND, £4.99

 

3 PLY SURGICAL MASKS, BLUE, £1.20 each 3 PLY SURGICAL MASKS, BLUE, £1.20 each

Ear loop surgical mask, 3 ply type IIR. Priced singly but boxed in 50's. Please contact us for quantity discounts

  • It’s a legal requirement for delivery drivers to have access to welfare facilities in the business premises they visit as part of their work. The HSE, however, say they are hearing reports that some drivers are not being allowed to use welfare facilities when they deliver. Preventing access is against the law, equally it’s not the sensible thing to do.
  • Try to arrange access to welfare facilities ahead of time and if you are accepting deliveries, ensure drivers have access to appropriate toilet facilities during their journeys and at their destinations and set up facilities to enable them to do this safely, for example, by prior booking-in,  and provision of hand sanitiser.

 

In between delivery driver shifts

 

  • Have clear and thorough cleaning procedures for each vehicle at the end of each shift.
  • Ensure that each vehicle has sufficient quantities of hand sanitiser/wipes to enable workers to clean hands after each delivery/drop-off.
  • Don't forget to clean vehicle keys before and after each person handles them.
  • Where workers are required to stay away from their home, centrally log the stay and make sure any overnight accommodation meets social distancing guidelines.

You can see more more guidance for food delivery drivers here:

https://www.foodstarsuk.com/commercial-kitchens-for-rent/food-delivery-safety/

 

Download full Government guidance on for coronavirus safety measures for staff who work inside a vehicle here:

Working Safely during Covid-19 _In Vehicles
As always our team are here to help you. Please do keep in touch with us and we’ll work with you to support you and help you source the PPE and cleaning and hygiene products that you need to keep your staff and customer safe. Email us at sales@cisafety.com or call 01726 74264.

 

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